Consumer confidence especially from government institutions such as Australia Post and NZ Post should be a given – yet we have to pay to protect our parcels from not being delivered by their incompetence!
Avoidance coping means running away from the issues of contention, making resolution impossible and maintaining the status quo!
We create and make manifest our fears by energising them, discussing and thinking about them …. invariably we also create the solutions for them and the capacity to cope with them 🥲
